Microsoft Gold Certified Partner

CMMI3

Logical Strategies

  • Make Faster Decisions by Accessing Enterprise Resources at any Location (Home, On the Road)
  • Collaborate between Co-Workers More Effectively
  • Leverage the Internet to Connect Remote Offices
  • Cost Effectively Leverage Technical Resources in Remote Offices
  • Secure the Enterprise from Unauthorized Users and Viruses

Opportunity

A research-based pharmaceutical company that develops, manufactures and markets products to improve the health and production of animals had an inefficient IT infrastructure and as a result was serving as a “disabler” for the company. The three operating locations within the organization had set up autonomous and disparate computer network systems causing a number of operational issues:

  • Inability to share information (documents or databases) between offices
  • Redundant IT equipment is purchased since assets cannot be leveraged between sites
  • Technical support for remote offices is based on contracts with local IT contractors who can provide inconsistent support
  • Strategy for addressing network threats (hackers or viruses) is duplicated between sites.
  • Disaster recovery of disconnected sites with limited or no in-house IT resources is a challenge / risk that often goes unaddressed.
  • Ability for employees to remotely perform work is limited.

ITLogica Delivers

The company partnered with ITLogica to develop and implement a plan to connect its distributed offices under a common centralized IT solution. The key was to provide flexibility to the various offices while at the same time implementing the structure necessary for more efficient operations. ITLogica implemented a 4-node VPN network for the company based on Microsoft Windows Server platform. Our network solution included:

  • Upgrading of servers to Win2000/3
  • Establishing an active directory between the sites
  • Securing distributed network nodes via Cisco Pix firewalls
  • Upgrading employee workstations
  • Consolidating core business servers (e.g. ERP, Customer Management System) to a secure, hosted environment
  • Implementing a disaster recovery strategy

The project achieved a number of key objectives for the Client:

  • Enabled file and database sharing between offices
  • Enabled integration of systems that were previously housed in remote offices
  • Significantly reduced reliance and cost of remote office IT contractor support
  • Increased reliability of IT infrastructure due to secure hosting environment
  • Enabled cost-effective disaster recovery strategy
  • Facilitated remote user support leveraging Windows remote control technologies (NetMeeting and Terminal Services)