Logical Strategies
- Streamline and automate business processes to enable scaling of business
- Enable management visibility to business process metrics
- Differentiate services over competitors
Opportunity
A Sleep Lab company was growing their business by opening new testing facilities. The opening of each new facility incrementally increased the administrative burden to process the sleep lab orders. The sleep lab administrative staff were operating with numerous spreadsheets and paper processes to manage the ever-increasing work load. The Director of Administration recognized that his staff would eventually become a bottleneck to company growth and profitability.
ITLogica Delivers
The Sleep Lab partnered with ITLogica to build a referral management system. The system automates the business processes for capturing the patient referral, verifying patient insurance, scheduling the study, collecting the sleep study data and routing the study for reading by a sleep study specialist.
Key features of the secure portal include:
- Centralized data store for managing the company’s sleep studies that multiple users can access concurrently
- Management reporting that provides an instant view of all active patient sleep orders
- Online view for referring physician staff to review status of patient orders (this capability is a differential advantage over other Sleep Lab competitors)
- Secure routing of sleep studies to sleep study specialist for reading and analysis
The secure web portal was developed in Microsoft .Net with a Microsoft SQL Server backend database. The secure web portal is an important asset for the Sleep Lab company that enables them to “do more with less”. The administrative staff is no longer a burden on the growth and profitability of the company. The portal provides the platform to continue streamlining business processes.